DELIVERY TIMES

WE AIM TO SHIP OUT ALL ORDERS WITHIN 2-3 DAYS OF PURCHASE (DOES NOT APPLY TO PRE ORDERS OR CUSTOM ORDERS).

ONCE YOU’VE ORDERED YOU WILL RECEIVE A CONFIRMATION EMAIL AND A SHIPPING EMAIL. WE WILL ONLY SHIP TO THE ADDRESS GIVEN AND WILL NOT ACCEPT RESPONSIBILITY FOR INCORRECT ADDRESSES.

SERVICE

WE SHIP ALL ORDERS WITH HERMES OR ROYAL MAIL. ALL DELIVERY COSTS ARE CALCULATED ON WEIGHT & WILL AUTOMATICALLY BE APPLIED AT CHECKOUT. IF A TELEPHONE NUMBER OR EMAIL ADDRESS IS SUPPLIED AT THE TIME OF PAYMENT YOU WILL RECEIVE A TEXT/EMAIL WITH TRACKING INFORMATION WHERE REQUIRED.

DAMAGES

ALL PRODUCTS ARE QUALITY CHECKED BEFORE LEAVING HQ AND ARE PACKAGED TO ENSURE NO BREAKAGES/DAMAGES OCCUR. IF ON THE RARE OCCASION YOUR PRODUCT ARRIVES DAMAGED PLEASE CONTACT US ON THE DAY OF DELIVERY WITH INFORMATION ON THE DAMAGE AND WITH PICTURES IF POSSIBLE, WE WILL LOOK INTO THIS FOR YOU AND DISCUSS THE OPTIONS WITH YOU TO RECTIFY THIS.